1.Organising an event can often be confusing, but it doesn’t have to be overwhelming! We understand that our customers might need some expert advice to ensure their unique needs are being met.
2.This is why we utilise state of the art communication systems that allow our customers to contact their customer happiness agent anytime, anywhere. This means that you can expect super quick response times and quality service when you need it most.
3.If your enquiry is outside business hours and your designated customer happiness agent is not available it is automatically forwarded to other customer happiness agents that can help you.
4.The use of this system means that you will never be left high and dry, you can count on us to get back to you in record breaking time with the best advice and solutions – you could say supersonic fast!
1. We know there is nothing worse than audio visual equipment letting you down at an important event. This is why at Supersonic we only stock top quality brands that you can rely on.
2. Our gear is regularly serviced and checked before every job to ensure ultimate performance.
3. We are so confident in the reliability of our equipment that we offer *free replacement of hire equipment in the case of equipment failure. (*Only genuine equipment failure accepted, we recommend calling one of our customer happiness agents to check that equipment is set up correctly to avoid human error. In the case of human error we charge a $89.00 inconvenience fee for an out call.)
4. With this peace of mind our customers can spend more time enjoying their event, and less time worrying about things running smoothly.
1. At Supersonic we pride ourself on excellent service, quality products and absolute professionalism. We are definitely not the cheapest Audio Visual hire company in Gold Coast, and we do not want to be. Our prices are absolutely competitive, and allow us to offer our services to you without compromising on quality.
2. Our business operations are constantly being refined for maximum efficiency and cost savings, meaning we can offer the best possible service and lower our bottom line, and pass the savings on to you.
3. They say in the audio visual and entertainment industry “You get what you pay for” This is absolutely the case, and by using supersonic you can rest assured knowing you are in professional hands.
4. Our special packages allow you to greatly save on sound system and lighting packages, which means you get great quality gear at discounted prices.
1. Booking anything from Supersonic is as easy as 1-2-3. Our booking system has been streamlined to allow you full control of every aspect of your booking.
2. Booking duration and delivery date can be customised to suit your needs! We have different delivery options which adds a level of flexibility you will not find anywhere else.
3. Order customisation allows you to make modifications to your order to meet your exact needs.
4. Our delivery service is completely professional and always on time. We also offer optional equipment set up at a small fee, this means there is just one less thing to worry about on the day of your event.